Privacy Policy

Last updated: July 2026

Smile Dent BD respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or place an order.

1. Information We Collect

We may collect:

  • Name, phone number, email address, and delivery address
  • Account and order information
  • Payment status and transaction reference
  • Messages, inquiries, and customer-support records
  • Website usage data, cookies, browser, and device information

We do not directly store your complete debit or credit card details. Card payments are processed through authorized payment-gateway providers.

2. How We Use Your Information

Your information may be used to:

  • Process and deliver orders
  • Verify payments
  • Create and manage customer accounts
  • Provide customer support
  • Send order and delivery updates
  • Prevent fraud and improve website security
  • Improve our products, services, and website
  • Send promotional updates with your consent

3. Sharing Your Information

We may share necessary information with trusted service providers, including:

  • Courier and delivery companies
  • Payment gateways and financial institutions
  • Hosting, analytics, and technical-support providers
  • Government or regulatory authorities when legally required

We do not sell or rent your personal information to third parties.

4. Cookies

Our website may use cookies to remember your preferences, keep products in your cart, analyze website traffic, and improve your shopping experience. You may disable cookies through your browser, but some website features may not work correctly.

5. Data Security

We use reasonable technical and organizational measures to protect your information. However, no online system can guarantee complete security.

6. Data Retention

We retain personal information only for as long as necessary to process orders, provide support, maintain business records, prevent fraud, and meet legal or accounting requirements.

7. Your Rights

You may contact us to:

  • Review or update your information
  • Request account deletion
  • Unsubscribe from marketing communications
  • Ask how your information is being used

Some information may be retained when required for legal, transaction, or security purposes.

8. Third-Party Links

Our website may contain links to external websites. Smile Dent BD is not responsible for the privacy practices or content of third-party websites.

9. Policy Updates

We may update this Privacy Policy when our services or legal requirements change. The revised policy will be published on this page.

10. Contact Us

For privacy-related questions, contact:

Smile Dent BD
Phone: 01619-062773
WhatsApp: 01619-062773
Email: info@smiledentbd.com
Address: House-12, Road-6, Block-C, Banasree, Rampura, Dhaka, Bangladesh